Terms of service

AETHERIUM Terms of Service

Last updated: August 22, 2026

Welcome to AETHERIUM. These Terms of Service govern your use of the AETHERIUM website and your purchase of products through our online store.

By using our website or placing an order, you agree to these Terms of Service, together with our applicable policies, including our Return & Refund Policy and Shipping Policy.

1. About AETHERIUM

AETHERIUM is an independent clothing brand operated in Alberta, Canada.

Our website allows customers to browse and purchase AETHERIUM products and access information about our brand, products, collections, and services.

2. Using Our Website

You agree to use our website only for lawful purposes.

You must not:

  • Use the website for fraudulent or unlawful activities

  • Attempt to gain unauthorized access to our website, systems, or accounts

  • Interfere with the operation or security of the website

  • Use website content for unauthorized commercial purposes

  • Submit information that is intentionally false, misleading, or fraudulent

We may restrict or terminate access to our website where reasonably necessary to protect our business, customers, website, or services.

3. Products

We make reasonable efforts to ensure that product descriptions, photographs, measurements, colours, sizing information, and other product details are accurate.

Actual colours may vary depending on your device or screen settings.

Product availability may change without notice. We may limit quantities, discontinue products, or update product information at any time.

Nothing in these Terms limits any rights you may have under applicable consumer protection laws.

4. Pricing and Taxes

All product prices displayed on our website are in Canadian dollars (CAD) unless otherwise stated.

Applicable taxes and shipping charges will be displayed during the purchasing process.

AETHERIUM makes reasonable efforts to ensure that prices displayed on the website are accurate. If an obvious pricing or listing error occurs, we may contact you before fulfilling the order to confirm whether you wish to proceed at the correct price.

We will not knowingly use misleading pricing, discounts, or promotional claims.

Any advertised sale or discount will be based on a genuine selling price and applicable Canadian advertising requirements.

5. Orders

When you place an order, you are submitting a request to purchase the products selected during checkout.

After placing an order, you will receive an order confirmation.

An order confirmation confirms that we have received your order; it does not necessarily mean that the order has been shipped.

AETHERIUM may cancel an order when reasonably necessary, including where:

  • A product is unavailable

  • There is an obvious pricing or product listing error

  • Payment cannot be processed or verified

  • We reasonably suspect fraudulent or unauthorized activity

  • The order cannot reasonably be fulfilled

If AETHERIUM cancels an order after payment has been received, the amount paid for the cancelled order or affected products will be refunded to the original payment method.

6. Payments

Payments are processed through the payment methods made available at checkout.

You confirm that the payment information you provide is accurate and that you are authorized to use the payment method.

AETHERIUM does not directly store complete payment card information where payment processing is handled by third-party payment providers.

7. Order Cancellations

Order cancellation requests are governed by our Return & Cancellation Rules.

Where an order has already been processed or shipped, cancellation may no longer be possible. In that situation, the order may be subject to our Return & Refund Policy.

Nothing in this section limits any cancellation or other rights provided by applicable law.

8. Shipping and Delivery

Shipping and delivery are governed by our Shipping Policy.

Delivery dates and timeframes provided by AETHERIUM or a shipping carrier are estimates unless expressly stated otherwise.

Delays may occur because of circumstances outside AETHERIUM's reasonable control, including carrier delays, weather, holidays, customs processing, or other disruptions.

Customers are responsible for providing an accurate and complete delivery address.

If you provide an incorrect address and the package must be reshipped, additional shipping costs may apply where permitted by law.

9. Returns and Refunds

Returns, exchanges, refunds, and defective or incorrect products are governed by our AETHERIUM Return & Refund Policy.

Our policies are intended to operate alongside, and not replace or restrict, any rights or remedies provided to consumers under applicable law.

10. Intellectual Property

All AETHERIUM brand materials and content on this website, including but not limited to:

  • The AETHERIUM name and logos

  • Product designs and artwork

  • Photographs

  • Videos

  • Graphics

  • Written content

  • Website design

  • Other original brand materials

are owned by or used by AETHERIUM with appropriate authorization and may be protected by applicable intellectual property laws.

You may view and use the website for your personal, non-commercial purposes.

You may not reproduce, copy, modify, distribute, sell, publicly display, or commercially use AETHERIUM content without prior written permission, except where permitted by law.

11. User-Submitted Content

If you submit content to AETHERIUM, such as reviews, photographs, comments, or other material, you confirm that you have the right to provide that content.

You should not submit content that is unlawful, defamatory, fraudulent, infringing, threatening, or otherwise inappropriate.

Where you voluntarily submit content for publication, you grant AETHERIUM permission to use, reproduce, display, and publish that content for legitimate business and promotional purposes, subject to applicable law and our Privacy Policy.

12. Third-Party Services

Our website may use third-party services, including payment processors, shipping providers, analytics services, social media services, and Shopify or other technology providers.

Third-party services may have their own terms and privacy policies.

AETHERIUM is not responsible for the independent operation, policies, or practices of third-party services outside our reasonable control.

13. Website Availability and Accuracy

We make reasonable efforts to maintain the website and keep its information accurate.

However, we do not guarantee that the website will always be available, uninterrupted, error-free, or completely up to date.

We may temporarily suspend or modify parts of the website for maintenance, updates, security, or other legitimate business purposes.

14. Limitation of Liability

To the maximum extent permitted by applicable law, AETHERIUM will not be liable for indirect, incidental, special, or consequential losses arising from the use of our website or services.

Nothing in these Terms excludes, restricts, or limits liability or consumer rights where doing so would be prohibited by applicable law.

Nothing in these Terms limits any statutory warranty, consumer protection, or other legal right that cannot lawfully be excluded or limited.

15. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses or reasonable costs incurred by AETHERIUM as a result of your unlawful use of the website, fraudulent activity, or violation of these Terms.

This section does not apply to the extent that the loss was caused by AETHERIUM's own negligence, misconduct, or a matter for which AETHERIUM is legally responsible.

16. Privacy

AETHERIUM collects and handles personal information in accordance with its Privacy Policy and applicable privacy legislation.

Our website may collect information necessary to process orders, provide customer service, operate the website, prevent fraud, and perform other legitimate business functions.

For more information about how personal information is handled, please review our Privacy Policy.

17. Changes to These Terms

AETHERIUM may update these Terms of Service from time to time.

When changes are made, the updated version will be posted on this page with a revised "Last updated" date.

Changes will apply from the date they are posted unless applicable law requires otherwise.

Your continued use of the website after changes are posted constitutes acceptance of the updated Terms to the extent permitted by law.

18. Governing Law

These Terms are governed by the laws applicable in the Province of Alberta and the applicable laws of Canada.

Nothing in these Terms prevents a consumer from exercising rights or remedies available under applicable consumer protection or other mandatory laws.

19. Contact

If you have questions about these Terms of Service, our products, or your order, please contact AETHERIUM using the contact information provided on our website.

AETHERIUM
Alberta, Canada

By using the AETHERIUM website or placing an order, you acknowledge that you have had an opportunity to review these Terms of Service and the applicable store policies.