Shipping and Returns

SHIPPING & RETURNS

SHIPPING

AETHERIUM currently ships within Canada.

Orders are typically processed within 2–5 business days after payment. Processing may take longer during launches, holidays, sales, or periods of high order volume.

Once your order ships, you will receive a confirmation email with tracking information when available.

Delivery times are estimates and may vary because of the destination, shipping method, carrier delays, weather, or other circumstances outside AETHERIUM's control.

Please make sure your shipping information is accurate before completing your order. Contact us immediately if you notice an error; changes cannot be guaranteed once an order has entered processing or shipped.

RETURNS

You may request an eligible return within 30 days of receiving your order.

Returned items must be:

Unworn and unused
Unwashed
In their original condition
Returned with original tags attached
Free from damage, stains, odors, or alterations

Customers are responsible for return shipping unless the item received was defective, damaged, or incorrect. We recommend using a tracked shipping service.

DAMAGED, DEFECTIVE, OR INCORRECT ITEMS

Contact us within 7 days of delivery with your order number and clear photos of the issue. After review, AETHERIUM may provide a replacement, exchange, or refund as appropriate.

EXCHANGES

Exchanges are not guaranteed because inventory may change quickly. If you need another size, we may ask you to return the original item and place a new order.

FINAL SALE

Items clearly identified as Final Sale at the time of purchase cannot be returned or exchanged, except where required by law or when the item arrives defective, damaged, or incorrect.